Trying to sign up for interview waiver. I fill all the information in the website which I qualify. The website gets stuck/ becomes unresponsive once I have answered all the questions and does not proceed.
The window just says ‘loading…’ and shows a blue box with the words ‘drop off’
I am having a similar issue as mentioned by OP. My mother B1/B2 expired less than 48 months ago, and she qualifies for interview waiver. I answered all the questions and it said "Congrats, You qualify for Interview Waiver. However, it does not proceed further. I did not get to the payment screen too. The window just says ‘loading…’ and shows a blue box with the words ‘drop off’.
I tried Chrome, Edge and Firefox browsers.
I called customer service and they asked me to open a case under the profile. I opened a case on Sep 6 and got a generic reply to clear cache and update Java software (browser). Their message also said they will fix their problem soon.
I did cleared the browser cache. I am not sure whether any browser still uses Java. I am not sure how to proceed further. Any comments?
I tried Chrome, Edge and Firefox browsers. I also asked my cousin to try on her PC and she found similar error. It is frustrating since I am not able to do anything since Sep 6 and there is no support from the USvisascheduling website folks.
Hi
How do I contact the customer care for technical issue. Every time it says line busy. Has anyone been able to talk to some representative? I am also stuck at profile creation for my parents visa. And I am not able to contact customer service number it is always busy and they are not responding to emails.
I am applying for a B1 visa from India. Since support-India email ID or
call is not responding after 3 business days I am seeking answers here for my
following query:
I had a B1 visa expired last year and hence qualified for drop-off option/
interview waiver while visa application. As drop off option will also take
around 1 month for final visa receival, I have selected’ interview’ option
thinking that I can make an emergency request ( as I planned my travel on
7th Oct.). While making emergency request, the application got submitted
automatically without attachment. I tried second time after receiving
‘denied’ email for my first request. Second time also, the application
submitted automatically and I received a ‘denied’ reply. Now the option for emergency request is no longer available.
Now I have requested US hosting institute for reschedule my visit
into Nov at least which they agreed. Now, I am trying whether drop of
option is possible in my existing visa application under the same visa
receipt?
Only option I could see in my portal under ‘Manage appointment’ is ‘cancel appointment’. If I cancel my current interview appointment whether I need to pay the visa fee again?
If I need to pay visa fee again, I can pay. But is there any guarantee that
drop off option will be visible in my application portal, and, if visible, can
I complete the application without any technical error (as I experienced
technical error like automatic submission of request without completion of
the request) ?
I was unable to reach the technical team in India through the contact
02262011000 since the calls were getting unanswered after transferring to
the personals.