Response To USCIS' Request For Evidence Was Received

Hi,

My case status has been the same (Response To USCIS’ Request For Evidence Was Received) for 60 days for my H1-B Visa.

How much time does it usually take to get case was approved status from California Service Center.?

Few of my other colleagues whose case was on RFE for the same reason (client letter), and their documents were submitted after mine. Their status has been changed to Document was mailed. Please let me know the further action to take. Should I raise a service request by myself or can my organization does it for me.

Please help

Did you contacted them on the customer service line?

No Not yet. Dont know whether it is correct to do so.