Passport dropped for H1B Stamping 2 weeks ago and haven't been issued yet


My friend dropped his passport at the Mumbai Consulate 2 weeks ago without an NIE. It has been 2 weeks and the status was just changed on November 8th to ‘Application Received’. Has anyone faced this issue? Do you have any idea how long it will take to get the passport? And is there any way we can get more information about the status? Please let me know. Any leads will be much appreciated.

Thank you!