How to contact the embassy/consulate?

Hello,

I received a 221g and it’s been over 3 weeks that I haven’t heard anything from the embassy. I was told that my visa is approved and no documents were required. I would like to email the embassy/consulate directly with my case id and get more information on it. How and where to contact them? I have tried calling the numbers provided at ustraveldocs.com and emailed support-india@ustraveldocs.com but haven’t received any response apart from the standard generated one. Please help.

Thanks,

Sagar

Your only window to communicate with embassy is via the channels they mention on the website like : Contact Us - U.S. Embassy & Consulates in India Just give them some time. Not trying to scare you, but 221g cases can be stuck for few weeks to few months, so write back after 30 days to embassy.