F-1 Visa - Interview Waiver - Refused status


I have applied for an F-1 Visa and received an interview waiver confirmation letter and was asked to drop off my passport at a Aramex location.
After a few weeks, a lady called and requested that I go pick up my passport and that I needed to schedule an interview.
When I checked the status of my visa online, it shows as “refused” with the text below:

A U.S. consular officer has adjudicated and refused your visa application. Please follow any instructions provided by the consular officer. If you were informed by the consular officer that your case was refused for administrative processing, your case will remain refused while undergoing such processing. You will receive another adjudication once such processing is complete. Please be advised that the processing time varies and that you will be contacted if additional information is needed. For more information, please visit TRAVEL.STATE.GOV or the website for the Embassy or Consulate at which you made your visa application.
For more information, please visit U.S. Consulate Casablanca.

When I go on the Visa portal to schedule an appointment, it doesn’t give me the option to schedule an appointment for an interview.

Can anyone please point me to the right direction on what to do next ?