New CGI account freeze

Hi Team,

Good evening,

I have created an account and paid the fees then started looking for the visa slots.
The dates are showing as available but when i select any date in any location then it is throwing the error. I have not even logined almost three days and opened today and tried then also throwing the same error stating the an error has occurred. Ticket also submitted but not even responding to that .
Does any one has any idea like how many hours or days the new CGI portal account is freeze?