I-797C Receipt number recieved, but showing error in USCIS


I have got the receipt number , but getting below error in while checking in USCIS.

I am worrying now, any one having the same issue in 2016?

Please share your thoughts.

Thank you.


Validation Error(s)You must correct the following error(s) before proceeding:

My Case Status does not recognize the receipt number entered. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1-800-375-5283.

There is a data entry issue on USCIS side. Ask your employer/attorney to open a case w/ USCIS and get this fixed. Could take few weeks to get it resolved.

Hi Saurabh,
Thank you very much for your reply…
I will request my employer to take it up with attorney.


I am also facing the same issue. How do you open a case with USCIS?

Hello Suriblues,

I have the same validation error too. Just wanted to ask you if it was fixed for you? Are you able to see now? If not, was your case approved?

Thank you and please let me know. I am little be nervous!!!

Your employer needs to call USCIS and do so.

Hi Suriblues/ asamiev

I am from CTS and my extension filed to USCIS on 20th Dec 2017, I got my receipt number on 29th Dec 2017, but I am facing the same issue, receipt number not recognized in USCIS case status. could you please help how your issue ressolved.


Hi ashishcool

Did you get your approval.
Was it premium processing or any other updates ?

Hey Buddy,

how did you fix your issue ? can you update me, it will be greatful